Effective Date: April 27, 2025

This Privacy Policy outlines how Zia Tech Repairs LLC collects, uses, and protects your information. This policy applies to all data collected through our website, services, and SMS communications.

1. Data Collected

• Personal Information: Name, email, phone number, shipping/billing address

• Device Information: Make, model, issue description, serial/IMEI

• Payment Details: Collected and processed securely via third-party services

• SMS Metadata: Consent records, message logs, and opt-in/out status

• Technical Information: IP address, browser data, website usage

2. Purpose of Collection

• To process service requests and payments

• To send SMS messages about appointments, repair progress, and support (with consent)

• To improve services and customer experience

• To comply with applicable laws

3. SMS Communications: You will only receive SMS communications if you provide explicit verbal or written consent. Message frequency varies based on service status. Message and data rates may apply. You can opt out anytime by replying STOP or contacting support.

4. Information Sharing: We do not sell personal data. Information is only shared:

• With service providers performing work on our behalf (e.g., SMS and payment processors)

• As required by law or legal process

5. Data Security: We employ reasonable administrative, physical, and technical safeguards to protect your information.

6. User Rights

• Request access or correction of your data

• Opt out of SMS messaging at any time

7. Children's Privacy: We do not knowingly collect information from anyone under 13 years old.

8. Changes to This Policy: We may update this policy periodically. Updates are posted on our website.

9. Contact Us

Zia Tech Repairs LLC
1408 Discovery Avenue, Alamogordo, NM 88310
(575) 205-2283
support@ziatechrepairs.com